Shopping Cart (0)Checkout Terms and Conditions
We just want to keep things simple and help you save money on your electric bill by switching to energy-saving CFLs. We still need to make sure to show you all the fine print, even if no one typically reads it. Please check out our Buying Guide to help make smart choices. Here's the rest.
Payment Policy
Payment is required prior to shipment. We accept MasterCard, Visa, and Discover cards. We will ship your order as quickly as possible. If you would prefer to pay by check please shop for the bulbs you want and add them to your shopping cart. Register as a customer and email us to confirm your order and arrange payment. We'll make sure your order is processed correctly and shipped to you as quickly as possible.
General Returns Policy
You may return new, unopened items sold by MySchoolLights.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. If the return is a result of our error we'll pay the return shipping costs and supply you with a return mailing label you can print out. Just send an email to returns@myschoollights.com. Please indicate the number of items you're returning, the reason for return, and whether you would like a refund or a replacement item sent to you.
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in most cases you will receive your refund more quickly. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Problem with an Order?
If something is wrong with an order from us, we certainly want to help you.
Do you need to cancel or change an order that has not been shipped?
Send an email to orders@myschoollights.com and let us know what happened. We will contact you to confirm your request.
Did you receive a damaged bulb?
First, and most importantly, please handle the broken bulb properly. Information contained with your shipment describes how to clean up broken bulbs safely. Please send us an email at returns@myschoollights.com. Reference your order number, indicate what bulbs were broken, and whether you would like a refund or a replacement item sent to you.
Did you receive the wrong bulb or not what you thought you were ordering?
Please send us an email at returns@myschoollights.com. Please indicate the number of each item you're returning, the reason for return, and whether you would like a refund or a replacement item sent to you. We will help you with the return or exchange.
Are you missing an item?
Send an email to orders@myschoollights.com to alert us to all missing items. We will contact you with resolution which may be a refund or new shipment.
